FIVE –YEAR LIBRARY SYSTEM PLAN OF SERVICE

January 1, 2007 – December 31, 2011

Section 3 – Member Services

URL of Current List of Members:  http://www.stls.org/about/Chartered%20Libraries.pdf

 Does the public library system provide different levels of service to its member libraries?   YES

 Members pay fees for:

§  Information Technology Services: Use of and training on integrated library system and modules, wide-area network support, e-mail, and hosted web-sites

§  Processing of Library Materials: books, videos, CDs, DVDs, kits, other

 Services provided free of charge:

§  Administrative Services

§  Cataloging

§  Central library services

§  Consulting services

§  Continuing education and training

§  Cooperative collection development

§  Delivery

§  Interlibrary loan

§  Support for awareness and advocacy

§  Support for special client groups